How to know whether account membership has expired?
Click the personal center in the upper right corner of Wondershare Drive to view the current member status, or you can click the Wondershare Drive icon in Filmora to view the current member status.
What kind of plans are available?
Wondershare Drive provides three membership plans: Gold、Platinum、Diamond. For the plan details, please go to:Edraw Special 22% OFF on Halloween Sales
How to expand capacity, what to do if space is not enough
You can increase the usage space by upgrading the membership. For the plan details, please go to:20% off for Wondershare PDFelement
How to activate Wondershare Drive?
Members of Filmora and DemoCreator can directly activate the basic membership of Wondershare Drive after agreeing to the authorization. WSID users can log in to Wondershare Drive after purchasing Wondershare Drive members and agree to authorization to activate Wondershare Drive.
How to calculate the price after upgrading the package / questions about making up the difference
Membership upgrades have discounted prices and make up the difference. For specific discount details, please go to purchase page.
Will the files stored be lost after the membership service expires?
After the membership expire, the files will be kept for 60 days. If the subscription is not renewed or upgraded within 60 days, Wondershare Drive will delete the data to within 1G according to the storage time of the files.
Will the cloud disk freeze if the basic member does not use the cloud disk for a long time??
No, it won’t. Basic member users have 1G storage space for free. (Wondershare Drive reserves the final interpretation)
After the membership service expires, can I still download files?
You can still download within 60 days after the membership expires, but the download speed will be reduced to 200kb/s.